These Terms of Service ("Terms") govern your use of the Central Coast IT website at centralcoastit.com ("Website") and any managed IT services provided by Central Coast IT ("Services"). By accessing our Website or engaging our Services, you agree to be bound by these Terms.
Central Coast IT operates under AVETTA Global and is based in Atascadero, California. References to "Central Coast IT", "we", "us", or "our" refer to Central Coast IT and its affiliates within the AVETTA Global group.
By accessing or using our Website or Services, you represent that you are at least 18 years of age, have the legal authority to enter into these Terms on behalf of yourself or the organisation you represent, and agree to comply with these Terms in full.
If you do not agree to these Terms, please do not access the Website or use our Services.
Central Coast IT provides managed IT services, cloud services, and cybersecurity services to businesses across the Central Coast of California. The specific terms governing any managed IT services engagement — including scope of services, service levels, fees, and duration — are set out in a separate Service Agreement entered into between Central Coast IT and the client.
These Terms apply to use of our Website and general engagement with Central Coast IT. In the event of any conflict between these Terms and a signed Service Agreement, the Service Agreement shall prevail.
We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time with reasonable notice.
You may use our Website for lawful purposes only. You agree not to:
We reserve the right to terminate your access to the Website at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.
If we provide you with account credentials or access to client portals or systems as part of our Services, you are responsible for maintaining the confidentiality of those credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account or any other breach of security.
We reserve the right to disable any account or access credentials at any time if, in our reasonable opinion, you have failed to comply with these Terms or our Service Agreement.
Fees for our managed IT Services are set out in the applicable Service Agreement. Unless otherwise agreed:
Any disputes regarding invoices must be raised in writing within 14 days of the invoice date. Undisputed amounts remain payable by the due date.
All content on the Website — including text, graphics, logos, images, and software — is the property of Central Coast IT or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content without our prior written consent.
Any tools, methodologies, templates, or processes developed by Central Coast IT in the course of providing Services remain the intellectual property of Central Coast IT, unless otherwise agreed in writing.
You retain ownership of all data and information you provide to us. You grant Central Coast IT a limited licence to use such data solely for the purpose of providing the Services.
Each party agrees to keep confidential all non-public information received from the other party in connection with the Services ("Confidential Information"). Neither party will disclose Confidential Information to third parties without the other party's prior written consent, except as required by law.
This obligation of confidentiality survives the termination of any Service Agreement for a period of three years.
Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
Where we process personal data on behalf of a client as part of our managed IT services, we act as a data processor. The terms of such processing are set out in a Data Processing Agreement, which forms part of our Service Agreement.
We implement appropriate technical and organisational measures to protect data in our care. Details of our security practices are available upon request.
Our Website is provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant the accuracy, completeness, or usefulness of any information on the Website.
The content on our Website is provided for general information only and does not constitute professional advice. You should obtain specific professional advice before taking any action based on content from our Website.
To the fullest extent permitted by applicable law, Central Coast IT shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, or goodwill — arising out of or in connection with your use of the Website or our Services, even if we have been advised of the possibility of such damages.
Our total liability to you in connection with the Services shall not exceed the fees paid by you to Central Coast IT in the three months preceding the claim.
Nothing in these Terms excludes or limits our liability for fraud, death or personal injury caused by our negligence, or any other liability that cannot be excluded or limited under applicable law.
You agree to indemnify, defend, and hold harmless Central Coast IT, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses — including reasonable legal fees — arising out of or in any way connected with your access to or use of the Website, your violation of these Terms, or your violation of any rights of a third party.
Either party may terminate a Service Agreement as set out in the applicable agreement. We reserve the right to terminate your access to the Website at any time for any reason without notice.
On termination of a Service Agreement, we will provide reasonable assistance with the transition of services to a new provider, subject to payment of any outstanding fees.
Provisions of these Terms that by their nature should survive termination — including intellectual property, confidentiality, disclaimers, and limitation of liability — shall survive termination.
These Terms and any disputes arising out of or in connection with them shall be governed by the laws of the State of California, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in San Luis Obispo County, California for resolution of any disputes.
We reserve the right to modify these Terms at any time. When we do, we will update the "Last updated" date at the top of this page. For material changes, we will provide notice to active clients. Your continued use of the Website or Services after any changes constitutes your acceptance of the updated Terms.
If you have any questions about these Terms, please contact us:
Central Coast IT
Atascadero, CA 93422
Email: sales@centralcoastit.com
Phone: (310) 601-8336
Also see our Privacy Policy. For questions about specific service agreements or data processing terms, please contact us directly.